TERMS AND CONDITIONS OF HIRE

VENUE HIRE AGREEMENT (PRIVATE FUNCTIONS)

BETWEEN:

Exchange Street Buildings Limited a Private Limited Company registered in England under number 13383770 ,whose registered address is Exchange Street Buildings, 35-37 Exchange Street, Norwich NR2 1DP and whose main trading address is Exchange Street Buildings, 35-37 Exchange Street, Norwich NR2 1DP (“the Venue Owner”) and
The Hirer

WHEREAS:

The Venue Owner provides the Venue for hire to consumer clients and has reasonable skill, knowledge and experience in that field.
The Customer wishes to hire the Venue for private, non-commercial purposes subject to the terms and conditions of this Agreement.
The Venue Owner agrees to provide the Venue and any other services as detailed in this Agreement to the Customer, subject to the terms and conditions of this Agreement.

IT IS AGREED as follows:

1. Definitions and Interpretation

In this Agreement, unless the context otherwise requires, the following expressions have the following meanings:

“Business Day” means, any day (other than Saturday or Sunday) on which ordinary banks are open for their full range of normal business in England;

“Confidential Information” means, in relation to either Party, information which is disclosed to that Party by the other Party pursuant to or in connection with this agreement (whether orally or in writing or any other medium, and whether or not the information is expressly stated to be confidential or marked as such);

“Deposit” means an advance non refundable payment made to the Venue Owner under sub-Clause 5.3;

“Event” means the event or function which the Customer/booker intends to host at the Venue subject to the terms and conditions.

“Hire Fees” means the sum payable by the Customer for the hire of the Venue as determined under Clause 5 of these terms & conditions.

“Hire Term” means the total duration of the Venue hire.

“Venue” means the venue at Exchange Street Buildings, 35-37 Exchange Street, Norwich NR2 1DP;

“Venue Hire” means the hire of the Venue which shall be subject to the terms and conditions of this Agreement; and

“Venue Personnel” means any of the Venue Owner's employees that are assigned to the Event for the purposes of setting up, managing, staffing or otherwise assisting with the Event in accordance with Clause 17.
The headings used in this Agreement are for convenience only and shall have no effect upon the interpretation of this Agreement.
Words imparting the singular number shall include the plural and vice versa.
References to any gender shall include the other gender.
References to persons shall include corporations.

2. Information About The Venue Owner

Exchange Street Buildings Limited a Private Limited Company registered in England under number 13383770 ,whose registered address is Exchange Street Buildings, 35-37 Exchange Street, Norwich NR2 1DP and whose main trading address is Exchange Street Buildings, 35-37 Exchange Street, Norwich NR2 1DP .
The Venue Owner's VAT number is 393867046 .

3. The Contract

This Agreement governs the hire of the Venue by the Venue Owner and embodies the contract between the Venue Owner and the Customer. Before signing the private hire booking form, the Customer must ensure that they have read all terms and conditions carefully. If the Customer is unsure about any part of the booking agreement and the Terms and Conditions, clarification should be sought from the Venue Owner before proceeding.
A legally binding contract between the Venue Owner and the Customer shall be created upon the Parties' mutual acceptance of this Agreement, indicated by both Parties signing the private hire booking form.
By signing the private hire booking form both Parties hereby acknowledge that the Venue Owner has given or made available to the Customer the following information (save for where such information is already apparent from the context of the transaction):
- The main characteristics of the Venue;
- The Venue Owner's identity (set out above in Clause 2) and contact details.
- The total Hire Fees including taxes.
- The arrangements for payment, performance and the time by which (or within which) the Venue Owner undertakes to perform its services;
- The Venue Owner's complaints handling policy;
- The duration of this Agreement, where applicable, or if this Agreement is of indeterminate duration or is to be extended automatically, the conditions for terminating it.

4. The Venue Hire

The Customer may change the Venue Hire at any time up to 3 months before the start date of the Hire Term by contacting the Venue Owner. The Venue Owner shall use reasonable endeavours to accommodate any changes requested by the Customer, but it cannot guarantee the availability of the Venue on any dates that the Customer has not already booked as the Venue may already have been reserved by another customer for that/those date(s). If the Customer wishes to change the Venue Hire less than 3 months before the start date of the Hire Term, the Customer shall be required to pay a new Deposit, reflecting the Venue Owner's lost opportunity to hire the Venue out to other customers. Requests to change the Venue Hire must be made in writing.
If the Venue Hire is changed, the Venue Owner shall inform the Customer of any change to the Hire Fees in writing. If the change results in an increase in the Hire Fees, the Venue Owner shall not proceed with the change without the Customer's acknowledgement and agreement.
Once the Deposit has been paid in accordance with sub-Clause 5.3, the Venue shall be reserved for the Customer for the agreed Hire Term, subject to the terms and conditions of this Agreement.
If the Customer requests that Venue Hire be cancelled, the Customer must confirm this in writing. For Venue Hire cancellations please refer to Clause 22.
Applicants hiring the premises must complete the Private Hire Booking Form and agree to the Terms and Conditions of Hire by signing and returning the booking form. The person signing the Private Hire Booking Form is considered the hirer.
In the event of any loss or damage to the venue or its contents, the responsible party will be liable for the full cost of repair or replacement.
Nothing can be fixed to Walls, Ceilings or Paintwork in any manner whatsoever. This includes sticky tape.
Smoking, including the use of vapour synthetic cigarettes is prohibited within the whole of Exchange Street Buildings in accordance with the Law on smoking in public places and the hirer is responsible for ensuring that the government smoking ban is strictly adhered to by their guests. Exchange Street Buildings reserves the right to require the removal of any person breaching this smoking ban. Smoking and Vaping activities can be held on the pavement at the side of the entrance to the property or on the adjacent pavement to the frontage.
The use of any drugs, other than prescription drugs are expressly banned.
Exchange Street Buildings accepts no responsibility for loss or damage whatever the nature to the property and belongings of the hirer and his/her guests, caused by the hirer and his/her guests and limit their liability to losses and damage by acts, wilful or negligent caused by the employees of Exchange Street buildings during the period of hire. The Proprietors, Exchange Street Buildings, accept no responsibility for any items, personal belongings of the hirer or their guests, or any property of whatever nature left on the premises after the end of the hire period.
The hirer accepts responsibility and liability for the orderly conduct of their guests, and shall ensure that their behaviour does not cause a breach of the law. The hirer shall reimburse Exchange Street Buildings for any costs incurred through wilful or negligent damage to the premises and this includes the depositing of chewing gum on any of the furniture, fixtures and fittings and table ware, its decoration and contents caused by the hirer or their guests.

5. Price and Payment

The Hire Fees payable are detailed in the private hire booking form.
All Hire Fees shown in this Agreement include VAT. If the rate of VAT changes between the date of this Agreement and the date of payment, the Venue Owner shall adjust the rate of VAT that the Customer must pay. Changes in VAT will not affect any Hire Fees where the Venue Owner has already received payment in full.
A non refundable 50% deposit of £250 is due and payable to confirm booking of the agreed date. 50% balance of £250 is due 14 days prior to the event date.
The Venue Owner accepts the following methods of payment:
- Credit and Debit Card Payment;
- Electronic Bank Transfer;
In certain circumstances, if the Booking is cancelled, the Customer may be entitled to a refund. Please refer to Clause 22 for further details.

6. Use of the Venue

The Customer may supply and use any additional equipment such as staging, lighting or similar for their Event, only with the Venue Owner's approval. No fixings requiring glue, nails, tacks, screws or similar are permitted.
The Customer may not at any time have gas cylinders in the Venue nor any other containers of substances which are noxious, corrosive, toxic, explosive or hazardous without the Venue Owner's express written permission. Such permission must be sought no later than 3 months before the start date of the Hire Term.
The Customer may not, at any time, allow registered support animals into the Venue without the Venue Owner's express written permission. This prohibition does not include guide dogs for the blind, which are permitted at all times.
Except where it is permitted under the provisions of the Hypnotism Act 1952 the Customer may not permit any hypnosis to take place during their Event.
The Customer may not at any time use candles or other lighted flames inside the Venue without the Venue Owner's express written permission.
No sale of goods may take place during the Event without the Venue Owner's express written permission.
CCTV is used both inside and outside the building for the security of all tenants. Cameras will capture and record images in real time. Footage is stored securely in the UK or EU only for 30 days before being permanently deleted, unless circumstances require that it be kept for longer, in which case, all reasonable endeavors will be taken to notify affected subjects. Footage is used to deter crime; improve safety; assist in the prevention of anti-social behavior; assist in the tracking and apprehension of persons who are suspected of having committed a criminal offence; protect building assets; and assist in grievances, complaints, and investigations.
CCTV footage may be securely shared with legal and regulatory bodies where necessary and appropriate. Your information will not be disclosed to any other organisations, except where we are required and allowed to by law
No drinks should be taken outside the Venue
The rear windows and shutters in the bar area should be shut at all times.
The Venue must be vacated by times highlighted in Private hire booking form
Wifi may be available, but is not guaranteed. Details are below

ESB-Guest
For use by any guests to Exchange Street Buildings. Guest network limited to 2Mbps

Exchange@1234

7. Health and Safety

Any and all electrical equipment that the Customer wishes to use during the Event must be fully PAT Tested. All such equipment must bear the appropriate labels and be accompanied by the appropriate certificates as proof of such testing and compliance.
The Venue Owner shall have the right to inspect electrical equipment at any time during the Hire Term for compliance with sub-Clause 7.1 and the Venue Owner shall have the right to remove, or request the removal of, any equipment not in compliance with that provision from the Venue.
The Venue Owner shall make the Customer aware of all fire exits and fire equipment prior to the start of the Hire Term. All fire exits and access thereto must remain completely unobstructed. All signs for fire exits and equipment must remain as prominent and visible as they are when the Venue is unoccupied. Fire equipment must not be moved from its present location unless being used for its intended purpose.
A maximum of 150 guests and 6 staff are permitted in the Venue at any given time. The Venue Owner shall have the right to inspect the Venue at any time during the Hire Term and the Venue Owner shall request the removal of any number of persons in excess of the numbers stated above.

8. Access to the Venue

The Customer will be shown access / exit points. The loading and unloading point is located at the front door.
Access for loading and unloading is permitted by prior arrangement only.
Parking facilities are not available for guests. Guests are recommended to use St Andrew's Public Car Park which is usually open 24 hours per day where hourly charges apply.

9. Stewarding/Door Staff

The Venue Owner shall provide stewards for the Event and shall be responsible for overseeing emergency procedures including, but not limited to, evacuation of the Venue in case of fire. All stewards must be free of any additional duties at all times.
Stewards shall be suitably qualified, over the age of 18 and will be on duty at any time that there are members of the general public in the Venue during the Hire Term.
All stewards will be easily identifiable as such.

10. Disability Provision

Wheelchair access may be provided at the Venue with advance notice
Disabled washroom facilities are not available.
For fire safety reasons if the Customer requires access for any wheelchair users, they must submit a written request to the Venue Owner no later than 3 months before the start date of the Hire Term. The Venue Owner shall use all reasonable endeavours to satisfy the Customer's request.
The Venue is not fitted with an induction loop for hearing aid users.

11. Good Order and Nuisance

The Customer shall be required to keep all guests under a reasonable level of control. This obligation extends to noise levels, general behaviour and sobriety. This obligation also applies to other individuals such as performers that the Customer may hire and that are not under the Venue Owner's control or responsibility.
Noise must be kept to a reasonable level at all times. The Customer must ensure that no noise escapes the Venue.
Amplified music used for the Event must not exceed 80 dB at any time.

12. Recording and Broadcasting

No recording of sound or video for commercial reasons will be permitted during the Event without the Venue Owner's express written consent. This does not prohibit filming by a professional paid by the Customer to film the Customer's Event in the course of that professional's normal business.
No broadcasting of any kind may take place during the Event without the Venue Owner's express written consent. This includes, but is not limited to, radio broadcasting, television broadcasting by any means and internet streaming. Textual updates including blogging are not prohibited.

13. Films

The Customer may show films during the Event provided any such shows are given in accordance with the provisions of the Cinemas Act 1985. Under that Act, the Customer must provide at least 7 days' written notice to the Venue Owner of their intention to show a film.
Where a projector is to be used for showing the film a clear area of at least 1 meter must be left around the projector. Only authorised personnel shall be permitted within that perimeter during the opening hours of the Event.

14. Music

No live music is permitted at the venue.
The Venue Owner has a PPL licence will allows the paying of pre recorded music

15. Catering

If the Customer wishes to use a third party catering service, the Customer must submit details of that service to the Venue Owner at least 3 months prior to the start date of the Hire Term for approval. Furthermore, the Venue Owner shall have the right to inspect any food brought to the Venue and may audit the caterer for food safety and hygiene.

16. Licensing and Alcohol

The Venue Owner provides a licensed bar and associated staff at the Venue. It is the duty of all persons booking these rooms to ensure that no Alcohol or Glasses are taken outside the front of the building. The use of the pavement for drinking is prohibited by law and breach of this is punishable by a fine. No alcohol is to be consumed in the building unless it has been purchased at the Exchange Street Buildings bar, this includes gifts and prizes of alcohol for your guests.

17. Venue Personnel

The Venue Owner shall provide all required Venue Personnel for the Event.
The Venue Personnel requirements shall be based upon the information provided in the Private Hire Booking Form.
The cost of the required Venue Personnel shall form part of the Hire Fees.

18. Removal following Event

Unless otherwise agreed, the Customer shall be required to vacate the Venue at the end of the Hire Term. Where the nature of the Event necessitates additional time to remove any of the Customer's property an alternative leaving time shall be agreed between the Parties. We are not responsible for keeping any customer or attendee property or belongings left behind after an event. Any such items left behind may be disposed of if not collected within a reasonable time after the event. Ie 5-7 days.

19. The Customer's Legal Rights and Problems with the Venue Hire

The Venue Owner shall, at all times, deliver its services to the Customer with reasonable skill and care, consistent with best practices and standards in the venue hire market, and in accordance with any information provided by the Venue Owner about itself and its services. The Venue Owner shall always aim to ensure that the Customer';s experience is trouble-free. If, however, there is a problem with any aspect of the Venue Hire, the Customer should inform the Venue Owner as soon as is reasonably possible.
The Venue Owner shall use reasonable efforts to remedy any and all problems with the Venue Hire as quickly as is reasonably possible and practical.
The Venue Owner shall not charge the Customer for remedying problems under this Clause 19 where the problems have been caused by the Venue Owner (including its employees, agents and sub-contractors) or where nobody is at fault. If the Venue Owner determines that the problem has been caused by any action or omission on the part of the Customer, the Venue Owner may charge the Customer a reasonable sum for any remedial action required.
The Customer is reminded that when purchasing services as a consumer, they have certain legal rights if the Venue Owner fails to carry out its obligations with reasonable skill and care or in accordance with the information it provides. In addition, the Customer has legal rights if the Venue Owner provides goods of any kind as part of the Venue Hire and they are not of satisfactory quality, not fit for purpose, not as described, not in compliance with samples shown, or not in compliance with any other pre-contract information the Venue Owner has provided. For full details of the Customer';s legal rights and guidance on exercising them, it is recommended that the Customer contacts their local Citizens Advice Bureau or Trading Standards Office.

20. Liability and Insurance

The Venue Owner has in place insurance cover for the Venue and all of its other property which is in the Venue either permanently or only for the duration of the Hire Term.
The Venue Owner shall be responsible for any foreseeable loss or damage that the Customer may suffer as a result of the Venue Owner';s breach of this Agreement or as a result of its negligence (including that of any of its employees, agents or sub-contractors). Loss or damage is foreseeable if it is an obvious consequence of the Venue Owner';s breach or negligence or if it is contemplated by the Parties when the contract between the Venue Owner and the Customer formed. The Venue Owner shall not be responsible for any loss or damage that is not foreseeable.
The Venue Owner is providing the Venue Hire for private (i.e. non-commercial) purposes only. The Venue Owner makes no warranty or representation that the Venue will be fit for commercial, business or industrial purposes of any kind. The Customer hereby warrants and agrees that they do not have such purposes in mind and will not be using the Venue in such a manner. The Venue Owner shall not be liable to the Customer for any loss of profit, loss of business, interruption to business, or for any loss of business opportunity.
Nothing in this Agreement seeks to exclude or limit the Venue Owner';s liability for failing to perform its obligations with reasonable care and skill or in accordance with information provided by it about the Venue, the Venue Hire, the Venue Owner itself, or any other aspect of the Venue Owner';s services, nor for any materials or other goods supplied that do not conform with the Customer';s legal rights.
Nothing in this Agreement seeks to exclude or limit the Customer';s legal rights as a consumer. For more details of the Customer';s legal rights and guidance on exercising them, it is recommended that the Customer contacts their local Citizens Advice Bureau or Trading Standards Office.

21. Force Majeure

The Venue Owner shall not be liable for any failure or delay in performing its obligations under this Agreement where that failure or delay results from any cause that is beyond the Venue Owner';s reasonable control. Such causes include, but are not limited to: power failure, internet service provider failure, strikes, lock-outs or other industrial action by third parties, riots and other civil unrest, fire, explosion, flood, storms, earthquakes, subsidence, acts of terrorism (threatened or actual), acts of war (declared, undeclared, threatened, actual or preparations for war), epidemic or other natural disaster, or any other event that is beyond the Venue Owner';s reasonable control.
If any event described under this Clause 21 occurs that is likely to adversely affect the Venue Owner';s performance of any of its obligations under this Agreement:
- The Venue Owner shall inform the Customer as soon as is reasonably possible;
- The Venue Owner';s obligations under this Agreement shall be suspended and any time limits that it is bound by will be extended accordingly (where such extension is reasonably possible);
- The Venue Owner shall inform the Customer when the event outside of its reasonable control is over and provide details of any new dates, times or availability as necessary;
- If an event outside of the Venue Owner';s reasonable control occurs and the Customer wishes to cancel this Agreement, the Customer may do so in accordance with their right to cancel under Clause 22;
- If an event outside of the Venue Owner';s reasonable control continues for more than 1 day or is likely to prevent the Venue Owner from making the Venue available and providing the Venue Hire in time for the start date of the Hire Term, this Agreement (the contract) will be cancelled in accordance with the Venue Owner';s right to do so under Clause 22 and the Customer shall be informed of the cancellation. Any refunds due to the Customer as a result of that cancellation shall be made as soon as is reasonably possible and in any event within 14 calendar days of the Venue Owner';s cancellation notice.

22. Rescheduling the Venue Hire or Cancelling this Agreement

The Customer may reschedule or cancel the Venue Hire for any reason at any time. If the Customer cancels, any and all refunds due shall be paid as soon as is reasonably possible, and in any event within 14 calendar days of the Venue Owner';s acceptance of the Customer';s cancellation. The following shall apply to cancellations:
- If the Customer cancels more than 3 months before the start date of the Hire Term, the Venue Owner shall refund all sums paid, excluding the non refundable Deposit;
- If the Customer reschedules more than 3 months before the start date of the Hire Term, the Venue Owner shall retain all sums paid, including the Deposit, and those sums will count towards the rescheduled Venue Hire;
- If the Customer cancels less than 3 months before the start date of the Hire Term, the Venue Owner shall retain the Deposit but shall refund any other sums paid;
- If the Customer cancels less than 3 months before the start date of the Hire Term, the Venue Owner shall retain all sums paid, including the Deposit, and any outstanding balance of the Hire Fees shall become due and payable within 14 days;
- If the Customer reschedules less than 3 months prior to the start date of the Hire Term, the Venue Owner shall retain the original Deposit and a new Deposit will be payable for the rescheduled Venue Hire.
If any of the following occur, the Customer may cancel this Agreement immediately by giving the Venue Owner written notice. If the Customer has made any payment to the Venue Owner (including but not limited to the Deposit) that/those sum(s) will be refunded to the Customer as soon as is reasonably possible, and in any event, within 14 calendar days of the Venue Owner';s acceptance of the Customer';s cancellation:
- The Venue Owner breaches this Agreement in any material way and has failed to remedy that breach within 7 days of the Customer requesting it to do so (where it is reasonably possible to remedy such breach. If it is not, the material breach shall trigger the right to cancel immediately); or
- An encumbrancer takes possession or, where the Venue Owner is a company, a receiver is appointed of any of the Venue Owner';s property or assets;
- The Venue Owner enters into a voluntary arrangement with its creditors or, where the Venue Owner is a company, becomes subject to an administration order (within the meaning of the Insolvency Act 1986);
- The Venue Owner has a bankruptcy order made against it or, where the Venue Owner is a company, goes into liquidation (except for the purposes of amalgamation or re-construction in such a way that the resulting company effectively agrees to be bound by or assume the obligations imposed on the Venue Owner by this Agreement);
- The Venue Owner ceases, or threatens to cease, to carry on business;
- The Venue Owner is unable to carry out its obligations due to an event outside of its reasonable control (as under sub-Clause 21.2.4); or
- The Venue Owner changes the terms of this Agreement to the Customer';s material disadvantage.
The Venue Owner may cancel the Venue Hire for any reason, at any time up to 3 months before the start date of the Hire Term. If the Customer has made any payment to the Venue Owner (including, but not limited to the Deposit), that/those sum(s) will be refunded to the Customer as soon as is reasonably possible, and in any event, within 14 calendar days of the Venue Owner';s cancellation notice.
If any of the following occur, the Venue Owner may cancel this Agreement immediately by giving the Customer written notice:
- The Customer fails to make a payment on time as required under Clause 5 or
- The Customer has breached this Agreement in a material way and have failed to remedy that breach within 7 days of the Venue Owner asking them to do so in writing; or
- The Venue Owner is unable to carry out its obligations due to an event outside of its reasonable control (as under sub-Clause 21.2.5).
If cancellation under sub-Clauses 22.4.1 or 22.4.2 occurs more than 3 months before the start date of the Hire Term, the Venue Owner shall refund all sums paid including but not limited to the Deposit. If such cancellation occurs less than 3 months before the start date of the Hire Term, the Venue Owner shall retain all sums paid. If the Venue Owner cancels this Agreement at any time under sub-Clause 22.4.3 (also see 21.2.5) all sums paid, including the Deposit, shall be refunded. Any and all refunds due under this sub-Clause 22.5 shall be made as soon as is reasonably possible, and in any event within 14 calendar days of the Venue Owner';s cancellation notice.
For the purposes of this Clause 22 (and in particular, sub-Clauses 22.2.1 and 22.4.2) a breach of this Agreement will be considered 'material'; if it is not minimal or trivial in its consequences to the terminating Party (i.e. the Customer under sub-Clause 22.2.1 and the Venue Owner under sub-Clause 22.4.2). In deciding whether or not a breach is material no regard will be had to whether it was caused by any accident, mishap, mistake or misunderstanding.

23. Communication and Contact Details

If the Customer wishes to contact the Venue Owner with questions or complaints, the Customer may contact the Venue Owner by email at hello@exchangestreetbuildings.com.
In certain circumstances, the Customer must contact the Venue Owner in writing (as stated in various Clauses throughout this Agreement). When contacting the Venue Owner in writing the Customer should use the following methods:
- By email at hello@exchangestreetbuildings.com; or
- By pre-paid post at Exchange Street Buildings Limited, Exchange Street Buildings, 35-37 Exchange Street, Norwich NR2 1DP.

24. Complaints and Feedback

The Venue Owner always welcomes feedback from its customers and, while the Venue Owner always uses reasonable endeavours to ensure that its customers'; experiences are positive, the Venue Owner nevertheless wants to hear from the Customer if there is any cause for complaint.
All complaints are handled in accordance with the Venue Owner';s complaints handling policy and procedure.
If the Customer wishes to complain about any aspect of its dealings with the Venue Owner, including, but not limited to, this Agreement or the Venue, the Customer should contact the Venue Owner in one of the following ways:
- In writing, addressed to Rob Starkey, Exchange Street Buildings Limited, Exchange Street Buildings, 35-37 Exchange Street, Norwich NR2 1DP
- By email, addressed to hello@exchangestreetbuildings.com;

25. Data Protection (Personal Information)

For complete details of the Venue Owner's collection, processing, storage, and retention of personal data including, but not limited to, the purpose(s) for which personal data is used, the legal basis or bases for using it, details of the Customer's rights and how to exercise them, and personal data sharing (where applicable), please refer to the Venue Owner's Privacy Notice available here: https://www.exchangestreetbuildings.com/privacy-policy.html

26. Other Important Terms

The Venue Owner shall have the right to transfer (assign) its obligations and rights under this Agreement to a third party (this may happen, for example, if the Venue Owner sells its business). If this occurs the Customer shall be informed by Venue Owner in writing. The Customer';s rights under this Agreement will not be affected and the Venue Owner';s obligations under this Agreement will be transferred to the third party who shall remain bound by them.
The Customer may not transfer (assign) their obligations and rights under this Agreement without the Venue Owner';s express written consent (such consent not to be unreasonably withheld).
This Agreement is between the Customer and the Venue Owner. It is not intended to benefit any other person or third party in any way and no such person or party will be entitled to enforce any provision of this Agreement.
If any of the provisions of this Agreement are found to be unlawful, invalid or otherwise unenforceable by any court or other authority, that / those provision(s) shall be deemed severed from the remainder of this Agreement. The remainder of this Agreement shall be valid and enforceable.
No failure or delay by either Party in exercising any of its respective rights under this Agreement means that such right has been waived, and no waiver by either Party of a breach of any provision of this Agreement means that either Party will waive any subsequent breach of the same or any other provision.

27. Governing Law and Jurisdiction

This Agreement and the relationship between You and Us (whether contractual or otherwise) shall be governed by, and construed in accordance with the law of England & Wales.
As a consumer, You will benefit from any mandatory provisions of the law in your country of residence. Nothing in Sub-Clause 27.1 above takes away or reduces Your rights as a consumer to rely on those provisions.
Any dispute, controversy, proceedings or claim between You and Us relating to this Agreement or the relationship between You and Us (whether contractual or otherwise) shall be subject to the jurisdiction of the courts of England, Wales, Scotland, or Northern Ireland, as determined by Your residency.